At Gumtree 4×4, we pride ourselves on delivering high-quality parts and products quickly and reliably across the UK. Below, you’ll find all the information you need regarding our delivery services and returns process.
Delivery Policy
Reliable UK Delivery
We provide trusted delivery services across the UK to ensure your order reaches you safely and on time.
Delivery Charges
Our website will automatically calculate the delivery cost once your UK shipping address has been entered at checkout. We aim to offer cost-effective options and do not profit from delivery charges.
Dispatch Times
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Orders placed before midday (Monday to Friday) are typically dispatched the next working day, subject to stock availability.
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Orders placed on weekends or bank holidays will be processed on the next working day.
Estimated Delivery Times
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Standard Delivery: 2–4 working days (from the date of dispatch).
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Express Delivery (where available): 1–2 working days.
Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking details (where applicable).
Delivery to Remote Areas
Deliveries to remote locations such as the Scottish Highlands, Islands, or Northern Ireland may take an additional 1–2 working days. Any additional delivery charges will be displayed during checkout.
Missed Deliveries
If you are unavailable to receive your parcel, our courier will leave a calling card or arrange an alternative delivery attempt.
Returns Policy
At Gumtree 4×4, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it under the following terms:
Eligibility for Returns
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Items must be unused, in original condition, and in original packaging.
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Returns must be made within 30 days of the dispatch date.
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Genuine Land Rover parts must be returned within 7 days of dispatch and must remain unopened.
How to Return an Item
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Contact our customer service team to request a return.
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Complete our Returns Form (available on our website or via request).
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Send the item back to the address provided, ensuring it is securely packaged.
Refunds
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Refunds are processed after the returned item is inspected.
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Refunds are issued to the original payment method and typically take 5–7 working days to appear in your account.
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Delivery charges are non-refundable unless the item is faulty or incorrect.
Faulty or Incorrect Items
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If you receive a faulty or incorrect item, please contact us immediately.
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We may request images before approving a return or replacement.
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All faulty parts returned under warranty are subject to inspection before a refund or replacement is issued.
Exclusions
We cannot accept returns for special order items, customised products, or electrical components (unless faulty).
Contact Us
If you have any questions about delivery or returns, please contact our customer service team:
Email: admin@gumtree4x4.co.uk